Maintenance, Security & Care Plans That Keep Your Website Running Smoothly
Once your website is live, keeping it safe and up to date is essential. Without regular maintenance, your site can be vulnerable to malware, hacks, and performance issues that may harm your Google rankings.
Our Website Maintenance & Security Care Plans ensure your site stays secure, fast, and efficient. We handle updates, monitoring, and protection – giving you peace of mind and the freedom to focus on growing your business.
Plan Features
Website Hosting
Fast, secure, and reliable hosting – we handle everything so you don’t have to worry.
Website updates
We keep your site and plugins updated weekly to stay secure and running smoothly.
Monitoring & Security
We monitor traffic, block threats, and keep your site safe and online 24/7.
Website backups
We run regular external backups, so your site can be restored anytime if needed.
website optimization
We keep your site clean, fast, and running smoothly with regular optimisations.
Monthly reporting
Get a clear monthly report showing your site’s performance and our updates.
Priority support
Need help fast? Our clients get priority support with quick responses every time.
Personal Consultation
We’ll check in with you to share ideas, strategies, and best practices for your site.
We’re in Your Corner Every Month
With our Premium and Elite Care Plans, you’ll receive 1–3 hours of complimentary support each month for website updates, changes, or new additions.
Need more time? All care plan clients also benefit from our discounted hourly rate, so you always get expert help at the best value.
The Good News: We’ve Got You Covered
You don’t have to manage your website alone.
Our Care Plans give you peace of mind, knowing experts are keeping your site secure, updated, and running smoothly every month. We handle the complex, ever-changing digital tasks — so you can focus on growing your business.
Choose the plan that fits you best and let us take care of the rest.
The Risk of Not Maintaining Your Website
WEBSITE HACKs
Without proper protection, it’s not a matter of if your site will be hacked — but when.
POOR PERFORMANCE
Unoptimised sites slow down over time, hurting user experience, conversions, and sales.
NO BACKUPS
Without regular backups, a single breach could wipe out your entire site and its content.
SEO IMPACT
Google rewards sites that are secure and regularly updated. Neglecting maintenance can cost you rankings.
Damaged Legitimacy
An expired SSL certificate or security warnings instantly reduce trust and traffic.
All on You
Without a care plan, every update, tool, and fix is your responsibility – costing you extra time, money, and stress.
Choose Your Plan
Standard Plan
For smaller sites with low activity.
Regular website updates
Monthly backups
Standard optimisation
Level 1 monitoring & security
Uptime monitoring
Monthly reporting
Standard support
from
£50
Premium Plan
For small to medium websites with moderate activity.
Regular website updates
Weekly backups
Premium optimisation
Level 2 monitoring & security
Uptime monitoring
Monthly reporting
Priority support
Up to 1 hour/month of updates included
Annual website review call
from
£150
ELITE Plan
For larger or high-traffic websites.
Regular website updates
Daily backups
Elite optimisation
Level 3 monitoring & security
Uptime monitoring
Monthly reporting
Elite priority support
Up to 3 hours/month of updates included
Quarterly website review call
from
£250
Website Care Plan FAQs
Are there cancellation fees?
Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for.
Are there any setup fees?
If we’re building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a £39 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If we’re onboarding a website we did not design, there is a £299 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
Do you offer just maintenance?
We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets our requirements for properly maintaining and optimizing the site. Contact us to request a consultation and pricing for this.
What if I pass on the plan?
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Can I join the plan if I originally pass?
Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, we’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.
What if I require more time than the monthly support time allows?
We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!
What if I pass on the plan and my site gets hacked?
In this case, you’re welcome to handle it in house by reaching out to our preferred malware and blacklist removal specialists Sucuri or if you’d like to join our plan and have us take care of getting the hack cleaned, we have a £299 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.
Important note: We do not fixed website hacks unless the site will subsequently be added to our plan.
What if the site gets hacked or breached while on the plan?
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
Do you take on sites that you didn't build?
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets our requirements.
Do you offer price breaks for multiple sites?
Absolutely! If you choose to have us host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as host and maintain the sites.
Does my monthly update time roll over?
Negative on this one, ghost rider. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.
What's included in the monthly time?
Your monthly time (for premium or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly retainer which for you is discounted!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. We’re happy to do those things either via our discounted hourly rate or via a discounted and separate fixed project!